Services

We take customer service seriously at Scottsdale Fashion Square. Our Concierge Team specializes in meeting and exceeding your every expectation. We have two Concierge Desks; one is located on the Lower Level bridge above the Palm Court near Zara and one is located on the Lower Level in the Crystal Court. Visitors are always impressed at how we go to great lengths to make your shopping experience enjoyable and hassle-free.

Scottsdale Fashion Square Concierge:

(480) 941-2140

Desk hours:
Monday - Saturday: 10am to 7pm
Sunday: 11am to 6pm

Need Answers to Your Questions Now?

Click here to chat or text us at (480) 568-5568.

Only Scottsdale Fashion Square offers high-level concierge service with the following amenities:

• Store event and merchandise information
• Restaurant reservations
• Package carry-out assistance
• Wheelchair and scooter rental - all loaned items must be returned to Concierge Desk one hour prior to desk closure
• Resort and hotel information
• Local events, activities and tourist information
• Transportation assistance
• Luggage Storage (*subject to availability): For your convenience, Scottsdale Fashion Square offers shopping bag and luggage storage at the Crystal Court Concierge Desk located in the Luxury Wing. Terms & Conditions apply – see concierge desk for details.
  
  • $5.00 per rolling luggage (for example, a checked item on airline)
    
  • $3.00 per backpack or duffle bag
    
  • $2.00 per Scottsdale Fashion Square retailer shopping bag
• Valet service: SMS Valet, the first fully ticketless solution, is now available. To use, simply check in at our valet to receive your Welcome Text, then skip the line and request your vehicle via text. Your car will be ready for you when you arrive at the valet stand.
• Covered parking

Valet at Scottsdale Fashion Square

• Valet Locations:
  • Main Valet in the Porte Cochere off Marshall Way.
  • West Valet in the Grand North Entrance, off Goldwater Blvd.
  • East Valet in the Gold Garage/Harkins Theatre
  • South Valet in the Nordstrom South Entrance
    
• Valet Hours:
  • Main Valet - Porte Cochere: Monday-Thursday 10am-9pm, Friday-Saturday 10am-9:30pm, Sunday 11am-6pm
  • West Valet - Grand North Entrance: Monday-Sunday 11am-11pm
  • East Valet - Gold Garage/Harkins Theatre: Saturdays 12pm-6pm
  • South Valet - Nordstrom: Saturdays 12pm-6pm