Full - Time

Posted July 23, 2024  |  Oliver Smith Jeweler

Job Description

About the job
Come join the Oliver Smith Jeweler and Panerai team in Scottsdale Fashion Square! Oliver has been making beautiful jewelry and selling luxury watches in the valley for 43 years. He has worked to create a culture for the clients and team members that is unmatched in this industry.


You’ll be part of a small, hard-working team who handles some of the most high-end watch and jewelry transactions in the country. If this is a career that piques your interest, we would like to hear from you. Experience or interest in fine timepieces and jewelry is a big plus.


Position Details

At the Panerai and Oliver Smith Boutiques, we focus on creating a wonderful customer experience from start to finish. The ideal candidate should prioritize creating lasting customer relationships while hitting personal and store monthly goals. He or she will have knowledge of the daily Boutique Operations and will work with the Boutique Team daily to optimize performance.

Key Accountabilities


· Consistently achieve or exceed monthly and seasonal sales goals as an individual and as a team
· Provide an exceptional customer service experience by exceeding their expectations, and demonstrating an excellent knowledge of the products
· Collaborate directly with Panerai to uphold the standards of the brand, and manage our ongoing relationship
· Support after-sales clients with helpful solutions in accordance with brand values.
· Ability to give advice to clients on general trends in the luxury watch market.
· Maintain security standards within the store to ensure safety of customers, colleagues and merchandise


Key Requirements


· Experience in luxury sales preferred, but not required.
· Customer Service experience preferred
· Proven ability to drive and exceed individual and store goals
· Proven ability to build lasting relationships with customers and colleagues
· Maintains a highly motivated and positive attitude with an entrepreneurial spirit
· Excellent communication skills, both oral and written
· Ability to handle multiple tasks simultaneously
· Strong organizational and follow-up skills are essential
· Accuracy and attention to detail needed


Candidate should be team-focused with a desire to collaborate effectively

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