Shift lead

Job Purpose  The Shift Lead is an ambassador for our mission to empower guests’ wellness journeys. They provide a best-in-class guest experience through sharing superior knowledge of our products and their passion for wellness. In addition to providing impeccable service, they are responsible for guest-centric selling, completing orders, processing transactions, and carrying out the daily procedures of their retail store location. Key Areas of Responsibility include but are not limited to  Drive company sales growth and profitability through guest-centric selling, teamwork, superior product knowledge, and an impeccable guest experience.  Role model the selling process to ensure goals are met during shifts. Ability to foster a guest-focused selling culture; model the sales & service experience. Provide individual and team performance feedback to managers. Role model elevated team performance in the moment to maximize team selling potential. Communicate the company goals and expectations clearly with all team members on every shift.