Part-Time Sales Associate
Posted March 10, 2025 |
True Classic
| Part-time
Job Description
Position Qualifications:
Minimum Age: Must be at least 18 years old to align with company standards.
Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
Hourly Pay Range: $16 to $18. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.
Key Performance Indicators (KPI’s):
Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.